Last Updated: 25 January 2026
This Privacy Policy explains how Dog Training with Laura Mars (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit our website https://www.dogtrainingwithlauramars.co.uk/, contact us, or use our services.
1. Information We Collect
We may collect personal information when you contact us, book services, or interact with our website. This may include:
Personal details: name, address, email address, phone number
Booking information: appointment details, service history, and communication records
Dog-related information: your dog’s name, age, breed/type, background, and any information relevant to training or behaviour support
Session notes: which may be stored securely in paper form and/or securely in business systems used to support service delivery
Photos and videos: only where shared by you, or taken with your consent during sessions
2. How We Use Personal Data
We use personal data for the following purposes:
To provide dog training, behaviour support, and related coaching/mentoring services and fulfil your requests
To respond to enquiries and communicate with you about appointments, services, and updates
To manage bookings, administration and customer support
To improve our services and website based on feedback and interactions
To comply with legal and regulatory obligations where required
3. Data Processing and Storage
We store personal data securely and only use it for the purposes set out in this Privacy Policy.
We may use trusted third-party service providers to help run the business efficiently (for example, website hosting, email services, booking systems, payment providers, and client management systems). These providers are used only where necessary and are expected to handle personal data securely and appropriately.
4. Sharing of Personal Data
We do not sell personal data.
We may share personal data only when necessary to deliver services (for example, to process payments or manage bookings), or where required by law.
5. Data Retention
We keep personal data only for as long as necessary to provide services and meet legal or business requirements.
Photos and videos may be deleted once they are no longer required for training support.
6. Age Restrictions
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18. If you are a parent or guardian and believe that a child has provided personal data to us, please contact us and we will take appropriate steps to delete it.
7. Your Data Protection Rights
You have rights regarding your personal data. These may include the right to:
Access your personal data and request a copy
Correct or update inaccurate or incomplete personal data
Request erasure of personal data in certain circumstances
Object to processing in certain circumstances
Request restriction of processing in certain circumstances
Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below. We aim to respond within one month, in line with UK GDPR.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last Updated” date will be updated accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Laura
Email: