Although we encourage the whole family to get involved in their dog's training, we ask that children under the age of 8 do not attend the classes. Children in attendance must be supervised at all times and be kept away from other dogs within the class. Children in attendance must not be allowed to disrupt the class and may be asked to leave if they become disruptive. Some dogs may be nervous around children, scared of them running around or making loud noises so please respect the other attendees within the class.

Our group training sessions last up to 1 hour from the advertised start time to the finish time.

We require a minimum of 48 hours cancellation notice. For cancellations within 48 hours or non-appearance, the full rate will be charged. If you cancel a booking within 7 days of making payment, you will receive a refund minus the cost of one session and a processing/admin fee of £30.

Should your puppy or dog be deemed unsuitable for any class or program, Forever Home Dog Training Ltd reserves the right to cancel the booking indefinitely, with immediate effect.

The preferred method of payment is Bank transfer. Credit card is also accepted, however, an administration fee of 2.5% will apply to invoices not collected by bank transfer.

In any situation where dogs are in close contact with each other, there is some risk of the transferal of infectious diseases, including kennel cough, and this is the case with bringing your dog(s) to a group class. Vaccinations reduce, but do not eliminate, the risk of infection. Therefore, by attending classes you understand the risk and in the event of your dog becoming ill, cannot undertake a claim against Forever Home Dog Training Ltd.